Terms & Conditions, Privacy & other Important Documents

  • QUOTELY LTD — TERMS OF USE

    Last updated: October 2025
    Quotely Ltd — info@quotely.uk

    1. Introduction

    Welcome to Quotely, an AI-powered discovery platform for UK manufacturing and innovation.

    By using Quotely (the “Platform”), you agree to these Terms of Use (“Terms”).
    These apply to all users, including buyers, suppliers, partners, and affiliates.

    If you do not agree, please do not use the Platform.

    2. Purpose of the Platform

    Quotely provides:

    • AI-powered supplier matching

    • Capability-based discovery

    • Publicly sourced supplier listings

    • Optional Premium supplier features

    Quotely helps users identify potential suppliers but does not guarantee accuracy, suitability, or performance.

    Quotely does not take part in transactions between users.

    3. No Guarantee, Verification or Endorsement

    Quotely:

    • does not vet or verify supplier claims

    • does not endorse any listed business

    • does not guarantee supplier legitimacy or capabilities

    • is not liable for disputes, losses, or outcomes of any project

    Listings are sourced from public information.
    Businesses may request edits or removal at info@quotely.uk.

    4. Use of Publicly Available Information

    Some listings are compiled from publicly available UK business data.

    If you prefer not to appear on Quotely, email info@quotely.uk and we will remove the listing promptly.

    5. Data Collection and Use

    Quotely collects anonymised usage data such as search themes, materials, and industries.

    Anonymised, aggregated insights may be shared with Premium suppliers only when available and where platform usage volume permits.
    Insights are not guaranteed and may vary depending on activity levels.

    No personal buyer information is shared.

    See our Privacy Policy for more information.

    6. Supplier Information

    Suppliers are responsible for ensuring their profile information is accurate.

    Quotely is not responsible for:

    • incorrect supplier descriptions

    • capability misrepresentations

    • supplier conduct

    • outcomes of supplier–buyer engagements

    Premium suppliers may receive access to optional features, as available.

    7. Affiliate & Partner Offers

    Premium suppliers may receive access to optional partner offers.

    Quotely:

    • does not guarantee partner offers

    • is not responsible for partner fulfilment

    • may change or remove partner offers at any time

    Engagements with partners are at your own risk.

    8. User Responsibilities

    By using Quotely, you agree to:

    • use it lawfully

    • not upload confidential or restricted data

    • not attempt to disrupt or reverse-engineer the Platform

    • not scrape data or use automated tools

    • not impersonate another business

    • not upload harmful content

    9. Intellectual Property

    All Platform IP belongs to Quotely.

    Users must not:

    • copy or redistribute data

    • scrape listings

    • use automated extraction tools

    • use search results for training external systems

    Supplier logos remain their own property.

    10. File Uploads

    If file uploads are enabled, you confirm you have permission to upload all content.

    You must not upload confidential, export-controlled, personal, or harmful materials.

    Files may be processed temporarily for sourcing purposes only.

    Quotely is not responsible for interpretation or misuse of uploaded materials.

    11. AI Limitations

    AI outputs may be incomplete or inaccurate.

    Users must independently verify all information.

    AI results:

    • are informational only

    • are not guaranteed

    • must not be used for safety-critical decisions

    12. Limitation of Liability

    Quotely is not liable for:

    • indirect or consequential loss

    • data loss

    • revenue or profit loss

    • supplier disputes

    • inaccuracies in AI outputs

    • failures of third-party providers

    • downtime or loss of access

    Quotely’s total liability is capped at £100 or the amount paid in the last 12 months, whichever is lower.

    13. Refunds & Service Availability

    Premium subscriptions:

    • are non-refundable except within the 14-day cooling-off period for annual plans

    • do not include pro-rata refunds

    • do not guarantee enquiries

    Service interruptions do not entitle users to refunds.

    14. Third-Party Providers & Feature Continuity

    Quotely relies on third-party AI and infrastructure providers.

    If a provider withdraws or fails, Quotely may modify or remove related features.
    These changes do not entitle users to compensation.

    15. No Guarantee of Leads

    Quotely does not guarantee:

    • enquiries

    • sales

    • visibility

    • performance

    16. Prohibited Behaviour

    Users must not:

    • upload harmful content

    • misuse the platform

    • harass suppliers

    • attempt to game search results

    • scrape data or create competing datasets

    17. Force Majeure

    Quotely is not liable for events outside its control.

    18. Modification & Suspension

    Quotely may modify, suspend, or discontinue any feature.

    Terms may be updated periodically.

    19. Governing Law

    England & Wales law applies.

    20. Contact

    info@quotely.uk

  • Quotely Privacy Policy

    Last updated: October 2025
    Quotely Ltd — info@quotely.uk

    1. Introduction

    Quotely Ltd (“Quotely”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
    This Privacy Policy explains how we collect, use, store, and share information when you use our website, AI supplier search tool, and related services (collectively “the Platform”).

    2. What Information We Collect

    We collect and process the following information:

    a. Information you provide directly:

    • Supplier registration details (name, email, business name, category).

    • Messages or communications sent through contact forms or emails.

    b. Information collected automatically:

    • Technical data (browser type, IP address, device information).

    • Usage data (pages visited, time on site, search queries).

    c. AI usage and input data:
    When you use the Quotely AI Supplier Search, we may record anonymised details of your query to improve future matching accuracy and identify manufacturing trends.
    These records are not linked to identifiable personal data.

    d. Publicly available business data:
    We may compile business information from public sources to create basic supplier listings that help improve discoverability.

    3. AI Tool and File Uploads

    The Quotely AI system is designed for general manufacturing and sourcing discovery only. Users must not enter or upload personal data, confidential materials, or proprietary designs.

    If the Platform includes a file upload function, any document, image, or CAD drawing you submit will be processed temporarily for AI analysis and supplier matching purposes only. Files are not stored permanently, or shared with third parties.

    You are responsible for ensuring you have the right to upload any files and for excluding confidential, private, or sensitive information. Quotely accepts no liability for any loss, disclosure, or misuse of voluntarily submitted data.

    If you inadvertently submit confidential or personal data, you may contact us at info@quotely.uk to request deletion.

    4. How We Use Your Data

    We use collected information to:

    • Operate and improve the Platform and AI system;

    • Provide and manage supplier listings and search results;

    • Generate anonymised industry insights (e.g. popular searches or materials);

    • Communicate with registered suppliers;

    • Share updates, newsletters, and marketing (where consented).

    Anonymised buyer search data may be shared in aggregated form with verified premium suppliers to provide insights into industry demand and interest trends.
    No identifiable or personal data is shared in these reports.

    5. Legal Basis for Processing

    We process your data under the following lawful bases:

    • Legitimate interest: operating and improving Quotely’s platform and services.

    • Consent: for marketing or communications where you’ve opted in.

    • Legal obligation: to comply with regulatory or tax requirements.

    6. Data Retention

    We retain only the information necessary to operate the Platform.
    Publicly available supplier data may remain visible until updated or a removal request is made.

    Uploaded files and AI input data (if applicable) are processed temporarily and then deleted automatically. No upload is permanently stored once analysis is complete.

    7. Data Sharing and Security

    We do not sell or rent personal data.
    We may share data only with trusted service providers (e.g. web hosting, analytics) bound by confidentiality agreements.

    All reasonable measures are taken to secure your information, including encryption, access control, and limited retention.
    However, no system is completely secure, and Quotely cannot guarantee the confidentiality of information entered into the AI tool or uploaded to the Platform.

    8. Supplier Profiles and Public Data

    Some supplier listings are based on publicly available information.
    If you are listed and prefer not to be, please contact us at info@quotely.uk and we will remove your profile promptly.

    9. Cookies and Analytics

    We use cookies to improve functionality and analyse anonymous usage patterns.
    You can manage cookies in your browser settings.

    If Google Analytics or other tracking tools are introduced, we will update this policy and cookie notice to explain how anonymised data is collected and processed.

    10. Your Rights

    You have the right to:

    • Access your personal data;

    • Request correction or deletion;

    • Object to certain types of processing;

    • Withdraw consent for marketing at any time.

    Requests can be made by emailing info@quotely.uk.

    11. International Data Transfers

    Our services and data storage are based in the UK.
    If any data is processed outside the UK, equivalent safeguards will be applied in compliance with UK GDPR.

    12. Updates to This Policy

    We may update this Privacy Policy periodically.
    Any updates will be posted on www.quotely.uk with a revised “last updated” date.

    13. Contact Us

    For any questions, removal requests, or data concerns:
    📧 info@quotely.uk
    🏢 Quotely Ltd, United Kingdom

  • Removal from the Quotely Database & AI Tool

    At Quotely, we celebrate UK manufacturing and innovation by helping businesses be discovered fairly.
    To make that happen, we include basic supplier listings created from publicly available information that’s already accessible online.
    This helps buyers connect with capable suppliers they might not otherwise find.

    However, we completely understand that not every company wishes to appear on directories or discovery platforms.

    If your business is listed on Quotely and you’d prefer to be removed, we make it simple to do so.

    👉 Just email us at info@quotely.uk with your company name and website, and we’ll remove your profile promptly and respectfully from both the website and our AI discovery tool.

    We’ll confirm once it’s done — no fuss, no forms, no questions asked.

    But… we hope you’ll stay 🙂
    Quotely is all about showcasing the best of UK manufacturing and innovation — and we’d love for you to be part of that story.

  • Cookie Policy

    Last updated: 30 September 2025

    1. Introduction

    This Cookie Policy explains how Quotely Ltd (“we”, “our”, or “us”) uses cookies and similar technologies on our website and AI platform at www.quotely.uk (the “Site”).

    Cookies help us provide you with a smoother, more secure, and more personalised experience.
    By using the Site, you agree that we can store and access cookies as described in this policy.

    2. What Are Cookies?

    Cookies are small text files placed on your device when you visit a website.
    They help websites recognise your device and remember preferences or actions over time.

    Some cookies are essential for the website to function, while others help us understand how the Site is used or improve its performance.

    3. Types of Cookies We Use

    a. Strictly Necessary Cookies

    These cookies are essential for core functionality — such as security, network management, and accessibility.
    They can’t be switched off in our systems.

    b. Performance and Analytics Cookies

    We may use cookies (for example, Google Analytics) to understand how visitors use our Site — such as which pages are visited most often, and how users interact with our content.
    This helps us improve functionality and user experience.
    Analytics cookies collect information in an aggregated, anonymous form.

    c. Functional Cookies

    These cookies remember your preferences (like region or login state) to make your experience smoother.

    d. Marketing and Third-Party Cookies

    If you interact with embedded content (like social media links, videos, or affiliate partners), third parties may set their own cookies.
    We don’t control these cookies, and you should check those parties’ privacy or cookie policies for details.

    4. Managing Cookies

    You can control cookies in several ways:

    • Through the cookie banner that appears when you first visit our Site.

    • By adjusting your browser settings to block or delete cookies.

    • For Google Analytics specifically, you can opt out here: https://tools.google.com/dlpage/gaoptout.

    Please note that disabling certain cookies may affect the functionality of our website and AI search features.

    5. Updates to This Policy

    We may update this Cookie Policy occasionally to reflect technical, legal, or business changes.
    The latest version will always be available at www.quotely.uk/cookie-policy.

    6. Contact Us

    If you have any questions about how we use cookies, please contact:
    📧 info@quotely.uk
    🏢 Quotely Ltd, United Kingdom

  • At Quotely, we collaborate with selected UK businesses, service providers, and affiliate partners to deliver exclusive benefits to our members.
    These partnerships help our community access valuable discounts and services — from insurance and software to essential business tools — while supporting a stronger UK manufacturing network.

    Below is our standard Partner & Affiliate Agreement, published for transparency and reference purposes only.
    This version is not a binding contract and may be updated or adapted for each individual partnership.
    Formal agreements are shared directly with approved partners and take effect only once signed by both parties.

    👉 For partnership or affiliate enquiries, please contact us at info@quotely.uk.

    Quotely Partner & Affiliate Agreement (v1.0)

    Last updated: 30 September 2025

    This Agreement is made between:

    Quotely Ltd, a company registered in the United Kingdom (“Quotely”), and

    [Partner Company Name], a company or organisation providing products, services, or offers to

    members of Quotely (“the Partner”).

    Each individually referred to as a “Party” and together as “the Parties.”

    1. Purpose

    The purpose of this Agreement is to outline the terms under which the Partner will participate in the

    Quotely Partners Programme, offering benefits, discounts, or promotions to Quotely’s registered

    suppliers and community members. This partnership is promotional in nature and does not create

    any obligation for Quotely to guarantee engagement, results, or uptake of the Partner’s offers.

    2. Independence of Parties

    This Agreement does not create any partnership, joint venture, agency, employment, or franchise

    relationship between the Parties. Each Party acts independently and has no authority to bind or

    represent the other.

    3. Conduct and Responsibilities

    The Partner is responsible for ensuring all offers, discounts, and benefits are valid, accurate, and

    delivered in line with their advertised terms. Quotely is not responsible for the performance or

    fulfilment of Partner offers.

    4. Liability

    Each Party accepts full responsibility for its own actions. Quotely accepts no liability for the

    accuracy, delivery, or fulfilment of Partner offers, or for any damages arising from a Partner’s

    conduct or representations.

    5. Branding and Marketing Use

    Quotely may display the Partner’s logo, name, and offer details across its website and marketing

    channels. The Partner grants Quotely a non-exclusive, royalty-free licence to use its branding for

    this purpose. Upon termination, both Parties must stop using each other’s branding.

    6. Confidentiality

    Each Party agrees to treat any confidential or commercially sensitive information shared during this

    relationship as confidential and not disclose it to any third party without consent.7. Term and Termination

    This Agreement begins on the Effective Date and remains in force until terminated by either Party.

    Either Party may terminate this Agreement at any time, with or without cause, by giving written

    notice (email accepted). Termination carries no penalties or financial obligations.

    8. No Exclusivity or Guarantee

    Participation in the Quotely Partners Programme is non-exclusive. Quotely does not guarantee

    engagement, results, or revenue for either Party.

    9. Governing Law

    This Agreement is governed by and construed in accordance with the laws of England and Wales.

    Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  • Spotlight Featured Businesses T+C

    Quotely Supplier Spotlight – Terms & Conditions

    (updated December 2025)

    1. Purpose of the Spotlight

    The Quotely Supplier Spotlight is a marketing feature designed to promote selected suppliers through Quotely’s social media channels, website, and other marketing materials.

    2. Eligibility

    • Being a Quotely supplier member does not guarantee participation in the Spotlight programme.

    • Suppliers may write to request to be a part of the Spotlight feature but opportunities are granted at the sole discretion of Quotely, based on editorial, scheduling, strategic considerations or lottery / random selection basis. 

    3. Content Capture

    • Quotely may create content including written interviews, photography, video, and graphics.

    • Suppliers agree to provide reasonable access, information, and cooperation to enable content capture.

    4. Ownership & Usage Rights

    • All Spotlight content created by Quotely remains the property of Quotely.

    • Quotely grants the supplier a royalty-free licence to reuse the content for their own marketing (social media, website, brochures, etc.).

    • Quotely reserves the right to edit, adapt, and republish content as needed.

    5. Accuracy & Representation

    • Suppliers are responsible for ensuring the accuracy of the information they provide.

    • Quotely is not liable for errors or omissions arising from supplier-provided content.

    6. Distribution

    • Quotely will publish Spotlight content across its chosen channels (e.g., LinkedIn, website, newsletters).

    • Timing and frequency of publication are at Quotely’s discretion.

    7. Liability

    • Quotely is not responsible for any business outcomes (positive or negative) resulting from the Spotlight.

    • The Spotlight is provided as a promotional opportunity and does not constitute an endorsement or guarantee.

    8. Withdrawal

    • Suppliers may request removal of Spotlight content from future use. However, content already published or printed may remain in circulation.

    9. No Additional Costs

    • The Spotlight is included as part of Quotely’s supplier membership.

    • Quotely will not charge additional fees for creating and publishing Spotlight content.

    10. Consent

    • By participating, suppliers consent to Quotely using their Spotlight content for promotional purposes.

    • This includes rights to publish supplier logos, images, and quotes as part of Quotely’s marketing.

    For any questions, removal requests, or data concerns:
     📧 info@quotely.uk
     🏢 Quotely Ltd, United Kingdom

  • QUOTELY PREMIUM SUPPLIER MEMBERSHIP ADDENDUM

    Last updated: October 2025
    Quotely Ltd — info@quotely.uk

    1. Scope

    This Addendum supplements the main Quotely Terms of Use.
    For Premium-specific topics, this Addendum prevails.

    2. Membership Overview

    Premium Membership provides enhanced tools and visibility, including:

    Insights are not guaranteed, particularly in early stages or during periods of low platform usage.

    Premium Membership provides visibility tools, not guaranteed enquiries or sales.

    3. Subscription & Payment

    Refunds are not offered after the cooling-off period.

    Payments handled by Stripe.

    4. Cancellation

    No partial refunds.

    5. Pricing

    Pricing may change.
    Promotional rates apply only for the stated term.

    6. Supplier Responsibilities

    Suppliers must:

    7. Quotely Responsibilities

    Quotely will maintain the Platform with reasonable care and may provide analytics or insights where available.

    Insights depend on platform activity and may not always be available.

    8. Affiliate Partners

    Offers may change or be withdrawn.
    Quotely is not responsible for fulfilment or partner conduct.

    9. AI & Third-Party Dependencies

    Quotely uses third-party AI and hosting providers.
    If a provider changes or fails, Premium features may be adjusted or discontinued.

    These changes do not entitle members to compensation.

    10. Service Availability

    Downtime does not warrant refunds or credits.

    11. Termination

    Quotely may suspend or terminate membership for:

    No refunds are issued upon termination.

    12. Liability

    Liability is limited to the amount paid in the preceding 12 months.

    13. Updates

    This Addendum may be updated periodically.

    14. Governing Law

    England & Wales law applies.

    Contact:
    For any queri    es, cancellations, or issues relating to your Premium Membership, please contact:
    📧 info@quotely.uk
    🏢 Quotely Ltd, United Kingdom